The Best of Scaling Up 2020

As we begin a new year, we reflect back on some of Scaling Up’s 10 best podcast episodes from 2020. Here’s to an even better year and thank you for being part of the Scaling Up show! This episode is also sponsored by SweetProcess, the best place to document your standard operating procedures!

Klyn Elsbury was born with Cystic Fibrosis, a life-threatening disorder that damages the lungs and digestive system. Klyn was told she would not survive beyond 14 years old and spent most of her life going in and out of hospitals. Klyn knew she had to be smart with the time she had and so today, as she hits her 30s, she is a Keynote Speaker, Bestselling Author, and the host of the Neuroscience for Sales Success podcast.

Les Lent has over 20 years of experience as a sales professional, manager, and leader. He has helped scale his sales department from $30 million to over $300 million in annual revenue. Les has led teams of seven to 70 and is the author of The Profession of Sales. He is currently working on his second book, Two Things Holding You Back.

Warren Rustand is a serial entrepreneur, educator, and public servant. He served as Appointments Secretary to President Gerald Ford and has been Chairman or CEO of 17 companies. He was the previous Chairman of the World Presidents Organization and the Dean of Leadership for the Entrepreneurs’ Organization. He also has served on more than 20 boards throughout his career.

Robert Glazer is the Founder and CEO of Acceleration Partners, a global performance marketing agency. He is also the co-founder and Chairman of BrandCycle. As a serial entrepreneur, Robert has a passion for helping individuals and organizations build their capacity to outperform.

Ashley Goodall is an executive, leadership expert, and author of Nine Lies About Work, and has spent his career exploring large organizations from the inside. He is currently the Senior Vice President of Methods and Intelligence at Cisco, where his organization aims to reveal the answers to some of the most challenging questions about work.

Darius Mirshahzadeh is a high growth CEO, serial entrepreneur, and culture-building mad scientist at The Money Source. He was ranked #9 on Glassdoor’s list of Top CEOs of Small and Medium Companies in the U.S. Through the use of values, Darius grew his company of 30 to over 1,000!

Gary Hamel is one of the world’s most influential and iconoclastic business thinkers. He has worked with leading companies across the globe and has been on the faculty of the London Business School for more than 30 years. He also has written 17 articles for the Harvard Business Review and is currently out with a new book, Humanocracy, which he dives into further on this week’s episode!

Patrick Galvin is a TEDx Speaker, Author, and Chief Galvanizer of The Galvanizing Group, a speaking, coaching, and consulting company in Portland, Oregon that helps high-performance companies and teams galvanize repeat and referred business through better relationships.

By the time Cameron Herold was 35, he had built two $100 million companies. He was the second in command of 1-800-Got-Junk?, a company he built from $2 million in revenue to $106 million in under six years. Today, he is known as the CEO whisperer and is the catalyst behind hundreds of companies’ exponential growth.

Do you believe in second chances? Andre Norman does. His work has led him to start his flagship transformational program, 180X, which works to redevelop underserved communities, repair families in crisis, and reduce prison re-entry. As a prior inmate faced with a 100-year sentence and serving 14 years of it before he got out, it’s Andre’s mission in life to teach individuals and corporations how to turn any situation around.

Interview Links:

186: Klyn Elsbury How to Unstick Yourself

189: Les Lent The Profession of Sales

194: Warren Rustand Leading in a Time of Crisis

204: Robert Glazer Adapting to a New Normal

218: Ashley Goodall Nine Big Lies About Work

219: Darius Mirshahzadeh The Core Value Equation

227: Gary Hamel Making Organizations as Resilient as Its People

228: Patrick Galvin Building Conscious Connection

231: Cameron Herold How to Run Smart Meetings

234: Andre Norman Believe in Second Chances


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Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies.

We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne’s original best-selling business book, Mastering the Rockefeller Habits).

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