How to Develop a Winning Culture

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Tristan White is the Founder & CEO of The Physio Co, a physical therapy clinic based in Australia. His company has been ranked #1 of Australia’s best places to work. How did he do it? By creating a winning culture everyone within the company can get behind and support. He explains how he was able to achieve this, on today’s show.

Tristan is an accidental entrepreneur. He began his career as a physical therapist, and although he loved the work, he knew he could make a bigger impact on his own. Slowly, his business grew and he had to hire employees.

Five years later, Tristan found himself with a team of 20 people and didn’t know anything about what company culture was, or how it should look, so naturally, he ran into some serious problems. He was just a physical therapist, after all!

So, at the five-year mark, Tristan realized he wasn’t happy, his company did not have structures in place, and it was starting to become utter chaos. He knew something had to change.

At the time, He believed he was just meant to be a physical therapist, he didn’t think he was cut out for entrepreneurship, at all. However, Tristan was determined to find a better way, and to make his and his employees’ lives easier within the company.

So, he did something that scared the hell out of him. He took a break from the company. He left for 2-3 weeks and left the country to research other companies who had ‘nailed it.’ Through that experience, as well as reading the book Mastering the Rockefeller Habits, he came home inspired, and ready to tackle his company culture problem.


Interview Links:
Culture Is Everything by, Tristan White
Mastering the Rockefeller Habits, by Verne Harnish


More Resources:

Scaling Up Business Growth Workshops: Take the first step to mastering the Rockefeller Habits by attending one of our workshops.
Scaling Up Business Website
Bill on YouTube
Gazelles Website


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Scaling Up is the best-selling book, by Verne Harnish and the team at Gazelles, on how the fastest growing companies succeed where so many others fail.My name is Bill Gallagher, host of the Scaling Up Business podcast and a leading business coach with a Gazelles. We help leadership teams to get the 4 Decisions around People, Strategy, Execution, and Cash right so that they can Scale Up successfully and beat the odds of business growth success. Our 4 Decisions are all part of the Rockefeller Habits 2.0 (from the original best-selling business book, Mastering the Rockefeller Habits).

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