Monthly Archives: March 2017

Making Strategic Partners Work

Pamela Kan is the President of Bishop-Wisecarver, a manufacturer in rotary motion products. Pamela is the second generation to lead the family business, which was founded 67 years ago. Today, Pamela speaks about her personal experience with developing strategic partners — what works, and what doesn’t work!

How to Talk to Your Ideal Customers for Free

Most of us have a great product or service, but the only problem we have seems to be that we get lost in a noisy world. More and more, customers are starting to filter what they want to hear and what they don’t. So, it’s better to get in on the conversations that are already happening, right from the start. Today, Bill and Tom Schwab discuss how you can get front and center with your ideal customers, for free.

Dear Travis, You’re an Asshole. Welcome to the Club!

By now you’ve probably seen or heard of the video of Uber founder Travis Kalanick (Travis Kalanick) going to town on one of his company’s drivers. He’s issued an apology and that’s a great start. But you know what? I’m excited for Travis. He was just presented with undeniable evidence that he’s an asshole. He was forced to admit as much to the world saying he needs to “grow up.” Travis is facing a whole new world of leadership power from this moment forward if he truly embraces the fact that he’s an asshole and learns and grows from it.

Growth Strategies Through Stellar Customer Service

Mike Faith is a serial entrepreneur and Founder/CEO of Mike’s company is best known for their world-beating customer service. In fact, his company has been awarded the INC 500 Fastest Growing Business three times, and awarded the Best Place to Work in the Bay Area twice. Today, Bill and Mike discuss the success story and how Mike used Scaling Up to grow his business.